Home-based contact centre agents to double by 2010
October 31, 2008
Employers — especially contact centre managers — are increasingly hiring staff who will work from home, according to a recent survey.
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iPhone users consume six times more data: report
October 31, 2008
iPhone users in Australia consume six times more data than the average mobile user, according to a new study.
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Telstra responds to reports of stranded mobile customers
October 31, 2008
Telstra has responded to reports of “stranded customers” made by anonymous dealers to The Australian , saying that its new billing platform is “on track”.
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Telstra pumps $20m into West Oz networks
October 31, 2008
Telstra has been conspicuously absent from the NBN saga this week, instead announcing a $20 million injection of dense wavelength division multiplexing (DWDM) systems on fibre routes in regional Western Australia.
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Mobile phone 25 years old today
October 31, 2008
The Motorola DynaTAC 8000X was built by a team headed by Dr. Martin Cooper, a general manager for the systems division at Motorola, and he is widely creditied with making the first mobile phone call.
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Toro shies away from head office SAP reports
October 31, 2008
Toro Australia is installing a new business intelligence system to escape a data access bottleneck between it and its U.S.-based head office.
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Hansen grows local business, expands into USA
October 31, 2008
Hansen Technologies has acquired the Peace utility customer information system business from First Data Corporation in a move expected to increase the company’s base in Australia and globally.
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Linux code worth $10.8bn
October 31, 2008
The most recent version of Fedora would have cost a conventional software company US$10.8bn to develop, according to the Linux Foundation.
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ING Direct redesign extends to open source mash-ups
October 31, 2008
ING Direct has redesigned its information architecture to provide the underlying structure to double its size within the next five years.
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China's Evermore Office suite takes off
October 31, 2008
Chinese software vendor Evermore says individual downloads of its Office 2009 suite have taken off recently to reach 5.3 million units, local media in China reported Thursday.
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