Amazon Hangs Tough in Satisfaction Stats

Other major online retailers reported a decline in customer satisfaction. Could this mean more rough times ahead for the industry?

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Layoffs, Falling Profits: Yahoo Takes a Beating

Amid a steadily worsening climate, Web pioneer is hit hard in third quarter on slowing ad spending.

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Analysts See Cold Holiday Season for e-Commerce

With prices on the rise and confidence down, online retailers face a harsh economic climate as they head into the all-important holiday season.

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The RIAA's About-Face on Lawsuits

Music industry association abandons sweeping litigation program in favor of partnering with ISPs to combat piracy. Watchdog groups are wary.

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SIIA Hits Illegal Software Sales Online

Amazon, eBay and iOffer are first, Craigslist may be next.

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Online Shoppers Have Fewer Last Minutes

With fewer days from Thanksgiving to Christmas, shortened holiday season sees total spending down from last year despite last-minute shopping surge.

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Verizon Wins Record Cybersquatting Judgment

Steps up war against domain name hijackers.

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The Social Side of Shopping

Online retailers and advertisers look to ‘widgetize’ your holiday shopping experience, and maybe save you money in the process.

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iTunes Scare Fades as Royalties Hold Steady

Striking a compromise, copyright tribunal locks in royalty rates for digital downloads at a level that pleases retailers and songwriters.

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Cyber Monday: More Shoppers, Deeper Discounts

Kickoff to online holiday shopping could be a bellwether for season as a whole.

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